Why is my medical aid not paying for my spectacles?

We all share the same frustration. We contribute an arm and a leg towards our medical aids each month, and then, when you need them the most, they disappoint you!
Spectacle Frame Alignment

A comfortable fitting spectacle frame defines ultimate customer satisfaction. The process starts with selecting a frame with adequate dimensions, which will allow manipulation and adjustments, once the lenses have been fitted. Nobody’s head or face is exactly symmetrical, and each individual has unique features, which will impact on how a spectacle frame sits on the face. Ears are usually not positioned exactly at the same height. One ear may be higher or lower than the other. The bridge of the nose may be relatively high or low in relation to the eyes. A head may require very long temples (side pieces) or very short ones. The position of the ear, where the temple sits in relation to the place where the frame sits on the nose, can hugely influence the fit and optics of spectacles. It’s very important that the optical dispenser takes note of all these features and selects a frame that can be fitted to overcome them.
Do I need an eye exam every year?

Daleen Slabbert consults to the optometric industry. Her services include: new practice set-up, implementing practice systems, implementing financial check points, staff training, implementing marketing strategies, human resources management, motivating staff, etc. She has amassed an incredible library of information and has vast experience in the running of high performance optometric practices. Daleen offers an on-site […]
Have some fun while selecting your perfect frame

With so many frames in all shapes, sizes and colours to choose from, picking the perfect frame for you can be difficult. The Optical Assistant will guide you in the right direction, but the ultimate choice is yours! These simple guidelines can assist you to narrow it down.